How Zyric collects, uses, shares, and protects personal information in connection with the Service.
Zyric, Inc. ("Zyric," "we," "us") is a Delaware corporation that provides a subcontractor coordination platform for the construction industry, available at zyric.site and through related applications (the "Service"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices available to you. It applies to our customers' users (general contractor personnel), to subcontractor and vendor personnel who interact with the Service (including text messages), and to visitors to our website.
A note for subcontractors: if you received a message through Zyric, your contact information was provided to us by the general contractor you work with (our customer). We process that information on the contractor's behalf to coordinate project work. The contractor controls its project data; this policy explains our part.
We do not use your personal information for third-party advertising, and we do not sell personal information.
The Service uses machine-learning models, including models hosted by third-party API providers, to classify and route messages, extract commitments and schedule information, and match vendors to work. Message content processed for these purposes is handled under our instructions and our agreements with those providers, which prohibit use of the data to train the providers' own models.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of information with subcontractors and service providers that support the operation of the Service (such as our SMS delivery provider and customer support) is permitted solely to deliver the Service, as described in Section 6.
We share personal information only as follows:
| Provider | Purpose | Location |
|---|---|---|
| Vercel, Inc. | Application hosting and content delivery | Stockholm, Sweden (EU) |
| Supabase, Inc. | Database, authentication, and file storage (managed PostgreSQL) | Stockholm, Sweden (EU) |
| Twilio, Inc. | SMS delivery and inbound message receipt | United States |
| Anthropic, PBC | Message classification and coordination intelligence via the Claude API; Anthropic does not train its models on this data under its standard API terms | United States |
We do not sell personal information and do not share it for cross-context behavioral advertising.
We protect personal information with safeguards appropriate to an early-stage service handling business contact data: encryption in transit (TLS 1.2+) and at rest, access limited to named personnel with multi-factor authentication, environment separation, audit logging of message sends and data exports, and vendor due diligence. No method of transmission or storage is completely secure; we cannot guarantee absolute security, and we maintain an incident response process to act quickly if something goes wrong.
Zyric is a U.S. company; some of our engineering personnel work from Sweden. Where the GDPR or UK GDPR applies to our processing, we rely on the following legal bases: performance of a contract (providing the Service), legitimate interests (operating, securing, and improving the Service and coordinating business communications), and consent (text messaging where consent is the basis). You may have rights to access, rectify, erase, restrict, or object to processing and to data portability, and to lodge a complaint with your supervisory authority. International transfers, where they occur, are protected by the European Commission's Standard Contractual Clauses or other approved safeguards. Contact us to exercise these rights.
The Service is a business tool. It is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
We may update this policy as the Service evolves. We will post the updated version with a new effective date and, for material changes, notify customers and active users through the Service or by email.
Zyric, Inc. · 2810 North Church Street, Wilmington, DE 19802, United States